About Us
The National Bus Strategy
The National Bus Strategy created the Bus Centre of Excellence (BCoE), funded and co-sponsored by the Department for Transport, enabling the delivery of a long-term programme of activities and support to the bus sector. In partnership with the DfT, the Chartered Institution of Highways and Transportation (CIHT) delivers the BCOE, working closely with sector stakeholders to deliver an asset that is run by the industry for the industry.
Bus Centre of Excellence is a place for all those working within, and around, the bus sector to access resources, develop skills, grow knowledge, and build understanding to support the delivery of excellent bus services across the country. Through our bespoke training, knowledge resources and case studies, we will help support and develop a Bus Sector that is accessible, inclusive and sustainable.
The Bus Centre of Excellence will:
Deliver of an on-going programme of events and activities;
Provide training managed and delivered by experts from across the bus sector;
Be tailored to the differing needs of Local Transport Authority officers and elected members;
Be based on evidence to ensure we understand the gaps in the sector and provide support where required;
Support a peer network of senior leaders working to share experience and solutions across the private and public sectors.
Executive Team
Leon Daniels, Chair of Advisory Board
Leon Daniels is an extremely experienced transport professional with both private and public sector organisations. He has international public transportation experience working in the UK, Hong Kong and the USA. He has spent the last 7 years as Managing Director of Surface Transport at Transport for London, a £3.5bn business.
At TfL, he oversaw the transport delivery for the London 2012 Olympic Games and a major capital investment programme which delivered significant improvements to the London transport system. Since retiring from TfL he has been advising world Governments and niche companies in artificial intelligence, transportation, public affairs, technology and the future.
He said: “I am delighted to have been asked to Chair the Bus Centre of Excellence Advisory Board and I will do all I can to make sure experts from the widest range of stakeholders, operators and legislators come together to use their joint expertise to drive upwards the performance and innovation in bus services nationally. The blend of our rich transport heritage and the latest technology coupled with some of the best brains in the business will help our industry deliver high-quality services efficiently and safely.”
Sue Percy, CIHT Chief Executive
Sue Percy is the Chief Executive Officer of the Chartered Institution of Highways and Transportation. CIHT is a charity, learned society and membership body with 14,000 members, who are mainly engineers and transport planners, operating in the UK and internationally.
Sue has led the Institution for the last ten years over which time it has grown its membership, services and influence. Sue’s interests include improving the way transport infrastructure - including roads - is planned, funded, designed, built, managed and operated to meet societal needs, and environmental imperatives and support a strong economy. She has a deep interest in changing the image of the transport infrastructure industry and making it a more diverse and inclusive career for all.
Sue holds several voluntary Trustee and non-executive Director roles. She has worked in the built environment sector for over 30 years in allied professions, Higher Education and local government. Sue was awarded a CBE in the Queen’s birthday honours in June 2019 for services to transport.
Sharon Maddix, Deputy Director, Bus Reform, Department for Transport
Sharon Maddix is a senior civil servant in the Department for Transport. Sharon has covered a range of policy areas and transport modes in her career and is currently a Deputy Director in the Local Transport directorate, heading up the Bus Reform team, which holds policy responsibility for Bus Service Improvement Plans, Enhanced Partnerships, bus franchising and bus ticketing, among other things. Sharon is the senior DfT representative on the Bus Centre of Excellence (BCoE) Project Board.
She is also DfT’s Senior Responsible Officer and budget holder for the BCoE project. The Department established and funded the BCoE because it wants to support the bus sector in building their capacity and capability to deliver better bus solutions, and for good practice to be shared in a new community of bus practitioners. And for all this to support our common objective to deliver better bus services for passengers, and encourage new users onto buses.
Sharon has a particular interest in bringing new people into the sector, making it more diverse and inclusive, and bringing new perspectives and ideas that better reflect the diversity of bus users. Her favourite bus is the 52 from Victoria to Notting Hill, where Carnival takes place every year!
Meet the Team
The heart of BCoE is our team. Please get in touch for any questions you have, ideas for new events or to become a member!
Head of BCoE
Digital Engagement Officer
Our Partners
CIHT
CIHT is a respected, chartered professional body that provides transportation professionals with recognition, support and business insights through access to information, intelligence, training and qualifications that they need to accelerate their careers and influence the future of the sector.
The Bus Centre of Excellence is co-sponsored by the Department for Transport (DfT) and is implemented in collaboration with the Chartered Institution of Highways and Transportation (CIHT), which serves as the host institution.
Department for Transport
DfT works with agencies and partners to support the transport network that helps the UK’s businesses and gets people and goods travelling around the country. We plan and invest in transport infrastructure to keep the UK on the move. DfT is a ministerial department, supported by 24 agencies and public bodies..
We are deeply indebted to our partners for providing supporting and content. If you would like to get involved, we’d love to hear from you. Please Contact Us!
ito world
Ito World are expert in the field of real-time transit data and is the technical partner for the Department of Transport’s Bus Open Data Programme.
CMA
The CMA is the UK's primary independent competition regulator, promoting effective competition for the benefit of consumers. The CMA investigates mergers, markets, anti-competitive behaviour and protects consumers against unfair trading practices
CPT
CPT is the voice of the bus and coach sector. CPT helps a dynamic bus and coach industry to provide better journeys for all, creating greener communities and delivering economic growth. CPT represents around 900 members from across the industry be they large or small, bus or coach, operator or supplier.
CILT UK
The Chartered Institute of Logistics and Transport CILT(UK) is the professional body for individuals and organisations working across Logistics, Transport, Supply Chain and Operations Management. Supporting 13,000+ members with career development, information, networking, and professional recognition.
greener vision
Greener Vision has a mission to switch to a greener future. With an aim to transform communities into cleaner, greener, less congested and more prosperous places to live and work, where the greener choice is the affordable and desirable choice for everyone
Transport Focus
Transport Focus is an independent watchdog for transport users. They have a focus on speaking to a variety of transport users in order to get an insight into what their perspectives are.
RTIG
RTIG is a community group which seeks to establish, support and share good practices in the use of information and communications technology in public transport.
The What Works Centre for Local Economic growth
The What Works Centre for Local Economic Growth helps local and national organisations to make local growth policy more cost-effective, through better use of evidence and evaluation.
CoMoUK
CoMoUK is the national charity for shared transport such as car, bike, e-scooter, lift and DDRT sharing. We produce a roster of unique research, convene and liaise with authorities and produce guidance for them, accredit and convene operators and have a policy and advocacy programme of work.
Campaign for Better Transport
The Campaign for Better Transport is the national charity championing all sustainable transport modes, including buses. We work in partnership with local authorities and communities to promote greener transport policies and to help deliver change on the ground.
Zemo Partnership
Zemo are an independent non-profit partnership, working tirelessly to reduce transport emissions, improve air quality and combat climate change. Zemo’s Bus Working Group brings together members, transport companies, local authorities and government to accelerate the introduction of zero-emission buses and coaches:
Centre for Transport & Society
The Centre for Transport and Society (CTS) is an academic research group based at the University of the West of England, Bristol. CTS has the overarching aim to further understand and influence the interactions between mobility, lifestyles and society in the context of social, political and technological change.
Bus Users UK
Bus Users UK is a charity that campaigns for inclusive, accessible transport. They handle complaints, run events and make sure passengers are at the heart of transport planning and delivery.